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checklist: Writing a UX Report

Results documentation · Evaluation & Communication

version 1.0

Define structure & objectives

e.g. project management, design team, development, management

Informing, deciding, arguing, archiving

e.g. Executive Summary → Method → Results → Recommendations

Project objective, UX issue, target group, system status

e.g. interview, usability test, heuristics

Document results & findings

Clustering according to topics, user needs or UI areas

Increases traceability and authenticity

e.g. critical / medium / low or Nielsen 0-4

e.g. for pain points, journeys, metrics

e.g. can be derived from personas or journey maps

Recommendations & subsequent use

e.g. prioritized to-dos with reference to the cause of the problem

For project management or prioritization meeting

e.g. technical clarification, further analysis

Created by, last change, contact person:in

e.g. PDF, Confluence, Markdown - depending on the addressee

last modified: 2 November 2025